What We Collect and Why It Matters
When you create an account, we collect your name, email address, mobile number, and the payment identifiers linked to your bKash, Nagad, or Rocket wallet — enough to verify your identity and process transactions securely. We also log device information (browser type, operating system, IP address)
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to detect unusual login activity and protect your account from unauthorised access. Session data and cookies help us remember your preferences so the lobby loads the way you left it. We do not collect more than we need, and we do not sell your personal data
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to third parties for marketing. Data shared with payment processors — such as your bKash or Nagad account reference — is used solely to complete a deposit or withdrawal and is subject to the privacy terms of those providers as well. Where local law in Bangladesh
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or other eligible regions places additional obligations on how we handle your data, those requirements take precedence. If you believe we hold data about you that is inaccurate or excessive, you have the right to raise it with us directly through our support channel. Retention periods
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vary by data type: transaction records are kept for the period required by applicable financial regulation, while session logs are cleared on a rolling basis.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.